Shipping policy

Shipping within the EU

After receipt of the payment, your order will be processed. Paid orders placed before 1PM on a work day will be shipped the same day.

If you order after 1PM, on a bank holiday or during the weekend, the order will be shipped the following work day.

Shipping to UK, CH, CA, USA and AUS

Orders with a delivery address outside the EU are shipped 2 working days after receipt of payment.

All orders for destination UK, Australia, Switzerland, USA and Canada include import fees and taxes on our webshop. There will be no additional import costs and/or duty fees upon arrival of your parcel in these countries. The amount you pay for your order includes all import related costs.

The minimum order amount for UK orders is 135 GBP. Exchanging articles is not possible for UK orders, only a refund is possible.

Shipping Outside the EU (ex. UK, CH, AUS, USA and CA)

Orders for an address outside the EU are shipped 2 working days after receipt of payment.

Customers outside the EU may be charged with local VAT, duty, or fees as imposed by their customs authority. You will be contacted by the courier about these costs.

To find out what the import costs will be for your order, please contact the customs office of your country.

It's important to understand that any duties and taxes incurred in the destination country will be the responsibility of the customer.

Tracking your order
As soon as your order is shipped, a confirmation email with the track and trace code will be send to you by the courier. You can trace the status of your parcel with this code on the website of the courier service.

Delivery Times
The average delivery times differ per country.

• Netherlands, Belgium and Germany: 1-3 working days after dispatch.
• Other countries within the EU: 3-5 working days after dispatch.
• Countries outside the EU: 5-10 working days after dispatch. Please note: when the parcel arrives at your local customs you will receive a message from the courier to pay for customs clearance and import tax. After payment, the parcel will be released for delivery. This effects the delivery time.

All delivery times mentioned above are subject to change.

Our orders are shipped with DPD, GLS and courier services such as FedEx and UPS. With the track & trace code you receive from the courier, you can check the status of your order. If you are not at home when the courier is at your door, you will be notified by the carrier about a second delivery attempt or with an instruction of where you can pick up the package.

Shipping Costs
We offer free shipping to The Netherlands, Belgium and Germany for orders over €79.

Shipping fees are charged for parcels to all other countries. You can find the exact amount on the check-out page when you place your order. These costs are based on the current rates of the courier services. Please note this amount does not include local import fees and taxes.